Last updated 31 October 2026
TicketBee is currently operated by Richard Massey, a sole trader trading as TicketBee, who is the data controller for the details described here. TicketBee will transfer to TicketBee Ltd once that company is incorporated, and this notice will be updated when it does.
Contact: support@ticketbee.uk
When you join the early-access list we store your email address, which option you picked (running events, running a venue or buying tickets) and when you signed up.
To keep bots out, the form uses Vercel BotID, an invisible check that processes technical information about your browser and connection. Our hosting provider keeps short-lived server logs, including IP addresses, for security.
We use your email address only to tell you about TicketBee’s launch and early access. We rely on your consent, which you give by joining the list. We don’t sell your details, and we don’t share them with event organisers or anyone else for marketing.
Supabase (database) and Vercel (website hosting and BotID bot protection). They process data on our instructions under their data-processing terms. Some of these providers may process data outside the UK, under safeguards approved for UK GDPR such as the UK International Data Transfer Addendum.
Until you ask us to remove it, or 12 months after TicketBee launches if you haven’t gone on to use it, whichever comes first.
You can ask for a copy of your details, ask us to correct or delete them, or withdraw your consent at any time by emailing support@ticketbee.uk. Every email we send will also include a way to unsubscribe.
If you’re unhappy with how we’ve handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk.